What to Expect When You Make the Call: The SCR Video

The video is 4 minutes in length.

After the video

• The video depicts a “simulated” call to the SCR and illustrates the types of questions you can expect the CPS specialist to ask. This video has been edited for training purposes. The actual length of a call will depend on the circumstances related to the incident you are reporting.

• The CPS specialist who responds to your call is prepared to assist you through the reporting process.

• As a mandated reporter, you need to be prepared to articulate your concerns in a clear and concise manner.

• It is important for you to prepare before you make the call so you will have information readily available when the CPS specialist asks you to provide it.

• A useful tool you can use to organize your information is the LDSS-2221-A form. Gathering information on this form and then using it while making the call may be helpful for you.